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Authenticate user

New Member
Posts: 10
Country: United States

Authenticate user

I could just cry over this mess. I have stuck with this behemouth program, and now I cant open a database. I am just sick! I followed the knowledge base, when I do the run and access the sql, it does not come up with any databases that I can access.


It keeps pushing up a box that says upgrade, then you finally give up and upgrade and it says its not compatible!! The that box continues to pop up!


Here is my version

ACT! by Sage 2009 (11.0) Version
English (United States)
Sage Software, Inc.


I have never set a password, the box that is coming up asking for user and password, use to not come up at all, I could just open the DB. 


Can anyone help with this? I have now lost my entire database!



Platinum Elite Contributor
Posts: 6,753
Country: USA

Re: Authenticate user

Try putting in your name and leave the password blank.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
New Member
Posts: 10
Country: United States

Re: Authenticate user

thank you for your reply. I did that early on as there was never a password to enter. I have tried every variation of my name