We have a former employee that we suspect was changing information. Is it possible to view an audit log to determine if this employee changed contact information such as chaning contact email address, etc. We are currently using Act 2010. Thank you.
Hello SaraBellum and welcome to the ACT Community.
The short answer is yes as long as the field is checked ""Generate History. You can then filter the history of a contact to show only "contact changes" and then "Contact Updated", but I would stop at Contact Changes.
Otherwise, you will have to use a 3rd part too or one of the ACT Certified Consultants that support this board.
Hope that helps.
John Purdy ACT! Premium V. 20.0.159 HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD. ACT CRM Advisor
