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Attachment Parameters for Outlook 2010 and ACT! 2011

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Posts: 5
Country: United States
Accepted Solution

Attachment Parameters for Outlook 2010 and ACT! 2011

I need to set the attachment parameters so that when I attach an EMAIL to ACT! it only attaches the EMAIL subject instead of the entire message.

 

Thanks for your help.

 

Lee


Accepted Solutions
Solution
Accepted by topic author Lee Richardson
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Attachment Parameters for Outlook 2010 and ACT! 2011

Hello Lee,
You would do this in the email setup in ACT!:
- Close Outlook
- Go to Tools > Preferences > Email & Outlook tab > Email System Setup button
- On screens 5 & 6 of the setup wizard, change the history recording option to "Email subject only"
- Click Next a few times, click Finish, click OK
- Reopen Outlook and test

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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All Replies
Solution
Accepted by topic author Lee Richardson
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Attachment Parameters for Outlook 2010 and ACT! 2011

Hello Lee,
You would do this in the email setup in ACT!:
- Close Outlook
- Go to Tools > Preferences > Email & Outlook tab > Email System Setup button
- On screens 5 & 6 of the setup wizard, change the history recording option to "Email subject only"
- Click Next a few times, click Finish, click OK
- Reopen Outlook and test

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.