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Attaching received messages from Outlook to a contact

New Member
Posts: 3
Country: United States

Attaching received messages from Outlook to a contact

I am running Act 2007 V9 along with Outlook 2003. I am reasonably happy with things so far. I set it all up last night. The only gripe I have is that I have to manually add received email messages that I receive to a particular ACT contact. I use the Attach to ACT contact button in the upper right hand of the dialog box. When that button is hit Outlook prompts me for which contact to attach the received message to.

 

It would be very cool if the software was smart enough to match the email address to the sender and thus the ACT contact (or multiple contacts with this email) would be automatically updated in the History.

 

Any chance of that or will it always be manual?

Nickel Contributor
Posts: 220
Country: USA

Re: Attaching received messages from Outlook to a contact

That feature is now available in ACT11.  You can look at some addon products to allow that in previous versions.
Matt Pulsts
Your Intown Handyman
Atlanta, GA