05-02-2009 07:11 PM
While it is built in to attach Outlook eMail to Act 2009, I must recommend that you take a moment and look at CRM-Service.com. They have an affordable addin called eMail Connect.
I do not work for them nor have any financial interest in the company. I do, however, use the product every day. It has made my eMail/ACT life much more tollerable.
You didn't mention what version of ACT you were using. I'm sure others who are much more qualified to respond than I will need that information to lob out an answer to your specific question.