04-25-2011 06:39 PM
The option to Attach Document to History is not an option (grey out). I'm using 2011 and office 2007. Previously I had to use File/Print/Quick Print for it to work and now that doesn't work.
Help!!
04-25-2011 10:28 PM
Try removing Word as your default word processor from preferences, hit ok. Go back to preferences and add it back in and see if the functionality returns.
10-11-2011 03:52 PM
Hi James - This solution did not work for us but what i did find was if you toggled no then back to yes it becomes an option.
Thank you for your post.
10-11-2011 03:59 PM
I attempted this procedure and was unsuccessful. However, I did note the following: In the CREATE HISTORY pop-up window, under the Record History Section, if I chose "No, do not record history" button, then chose "Yes, record history", the ATTACH DOCUMENT TO HISTORY selection box is no loger greyed out and can now be selected. Essentially, by toggling the choices from NO to YES will enable document attachment to the history.