04-26-2010 04:55 AM
04-26-2010 07:34 AM
If I understand correctly, you have a generic email address held by more than one contact. You would like to record email correspondence to only one contact while retaining the email address on all contacts.
If one contact is the primary holder of the email address then keep this email address within the email field. Then create a new custom field perhaps called "Secondary Email" and move the generic email address on all the other contacts to this new location. In effect this new field will just be a memo to the user reminding him/ her that this is the email address where the contact can be reached.
I hope this helps.
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