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Attached e-mails and dates

Tuned Listener
Posts: 24
Country: USA

Attached e-mails and dates

Does anyone have a solution to this issue?

 

When attaching e-mails to records from Outlook 2003 the date shown in the history is correct but if you open the message from ACT it shows the date sent as the date it was attached.


I am using ACT 10.0.2.191, Hotfix 1 on Windows XP SP3 with Microsoft Outlook 2003

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Attached e-mails and dates

You might post a request for this feature to be considered for a future version here - http://www.act.com/community/feature

Input from this web page goes directly into a database that management has direct access to read, and which they also track and gather statistics on.