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Attach to ACT in new Outlook profile

New Member
Posts: 1
Country: USA

Attach to ACT in new Outlook profile

I recently switched email providers and one of the consequences was the need to create a new profile in Outlook.  The old profile had the ACT connection that automatically registered some emails in history and had the Add-in that allowed me to Attach to ACT!Contacts other messages.  The connection with ACT! does not exist in the new profile and I cannot figure out how to fix that.  I have tried going to Tools / Preferences / Email and uncheck and redo the setup.  That did not work.  Could anyone please help me with this?

 

Thanks,

Dave

Bronze Contributor
Posts: 955
Country: Australia

Re: Attach to ACT in new Outlook profile

Dave,

 

If you make the changes via the preferences and then save and close ACT. Wait for a short time and then restart and resetup should resolve as the preferences do not seem to be saved until you exit ACT

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.