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Attach Progress window does not work with AXT 20.1

New Member
Posts: 1
Country: United_Kingdom

Attach Progress window does not work with AXT 20.1

Hi

 

Having upgraded from ACT! 20.0 to 20.1 I cannot make the attachment progress window work whatever I try.

 

Act! Pro Version 20.1.120.0, Update 8

Windows 7 Pro (also Windows 10 1803 Pro)

Office 2016 Pro Plus 1901 Build 11231.20130

 

The add-ins in Outlook work fine. Emails for which there is a contact are attached to database.  But if there is no contact, the Progress window does not show.

 

HistoryQueue folder never seems to be populated at all (or in sub-folders).

 

Any ideas, please?