02-13-2013 07:13 PM
I have Act Pro2012, when I try to launch the application it tells me that I have to select a database. I have been using this software for over a year and I never had this request. I select my only database and it give me an error message saying it cannot access this data base.
02-14-2013 01:25 AM
Firstly re-boot and try again.
If your database is on the local machine and it gives the same message right click on Computer Icon, select Manage, then Services. Now look for SQL Server (ACT7) and see if it is showing as Started, if not right click on it and start.
If your database is on another computer check that you still have an open network connection. Are others able to get on the database etc.
02-14-2013 06:27 AM
OK I figured out how to get to the where I needed to be. The SQLServer (ACT17) showed that is had "started" now what? This database is located on my local laptop and no one else accesses this database.
02-14-2013 08:59 AM
Has anything changed on your laptop? Your system log-on name or the name of the laptop?
There are a number of causes for this message and it is difficult to guess what might be causing it from anti virus update blocking it, security settings change, permissions error on the ACT database folder etc.
Click Start and type ACTDIAG in search program and files. Once ACTDIAG starts click OK and then select databases - Database list. Is your database listed and if so is it ON LINE and Unlocked. Is it marked recovering anywhere.
Here is a link to the knowledgebase article that may also help -