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Asking for password and never had one

New Member
Posts: 5
Country: United States

Asking for password and never had one

Had to move some files in the Act/database folder.  Moved them back.  Now Act wants the password to open up the database.  I never had one.  How can I get around this and get into my database?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Asking for password and never had one

If you didn't have a password, you would at least have a user  name (usually your name) - have you tried that without a password?

 

You didn't say what version of ACT!, but assuming a recent version, try one of these ACT! Knowledge Base articles -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1405...

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1415...

New Member
Posts: 5
Country: United States

Re: Asking for password and never had one

Sorry, panicking at the time.  It is 2007/9.0.  

 

Will look at the links too. 

New Member
Posts: 5
Country: United States

Re: Asking for password and never had one

The links you suggested pointed me to the right answer.  IT WORKED.  Thanks. 

 

Guess I need to upgrade now! 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Asking for password and never had one

Yes, the new version is faster and better in every way.

 

As it's solved, can you mark the post with the answer as such?