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Appts entered or modified in Palm synch to My Record

Loyal Listener
Posts: 40
Country: United States

Appts entered or modified in Palm synch to My Record

After several false starts, I've got my Palm receiving changes from my Act calendar.  However, if I enter an appt on the Palm, or modify it, then it generates an appt for My Record, referring to the contact.  I'm creating the appt in Palm linking to the contact.  Any ideas?  This is really going to cramp my style.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Appts entered or modified in Palm synch to My Record

DTMFCC,

I saw your other post where you explained that you talked to a Sage tech and found that this behavior is to be expected.  If an appointment is created/updated on the Palm, it will assign to the 'My Record' within the Act! database.

 

Responding in case other members read this post.

Greg Martin
Sage