03-29-2010 08:55 AM
I have had issues before with updates and each new annual version when it comes to compatibility with add-ons.
Sometimes they work and sometimes they don't. I use address grabber ( they always want more $ every time you turn around ),
Durkin's plus series and abacus. Unless the new update is ultra critical I don't see the need to mess with the hassle and potential costs.
These add-ons are more important to me than any upgrade or update I have had on a year to year basis.
Any reports of problems with add-ons and the new update?
My version: ACT! by Sage 2010 Version 12.0.409
03-30-2010 08:12 AM
I would recommend contacting each add-on vendor before applying any update, there should be a support e-mail on the vendor's web site. We typically recommend to our clients that they update to the latest service pack of ACT! - if you aren't sure, then check out the Knowledge Base article "What Changes Were Made in ACT! by Sage 2010 SP1" http://su.pr/3fKOeO to see if you will benefit from applying this service pack.
Hope that helps -