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An old ACT invitation dated 11/8/2008 and is has shown up as multpile separate invitations

New Member
Posts: 2
Country: United States

An old ACT invitation dated 11/8/2008 and is has shown up as multpile separate invitations

This keeps happening. On that one appt. the users can have 20-40 of these. When I tried to cleanup old items I get the message that there is no data to clean up. We have tried to delete erase etc from the originators ACT and they keep comming back.

Moderator
Posts: 4,395
Country: USA

Re: An old ACT invitation dated 11/8/2008 and is has shown up as multpile separate invitations

[ Edited ]

Hello,

 

Couple quick questions:

- What version of ACT! are you using?

- Did you recently convert from a previous version?

- If so, which version did you convert from?

Message Edited by dlunceford on 09-23-2009 09:25 AM
New Member
Posts: 2
Country: United States

Re: An old ACT invitation dated 11/8/2008 and is has shown up as multpile separate invitations

We are on ACT 2000 version (10.0) We have not upgraded our version of ACT in several years. This is a new problem we are having with the program. The only thing that is different in our overall operation is that we have added a few PDA users  and they are linked to ACT. Everytime we get the old invitations and we decline them to clear them out they disappear from a end users screen but then pop up either with a different user or eventually the problem comes back to the same user that reported the problem.