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Am I stupid? Am I missing something?

New Member
Posts: 19
Country: United_Kingdom

Am I stupid? Am I missing something?

I have 2 groups - Opt out and Dealership. I ran a report for opt outs so i could take them out of the dealership group. I created an opt out group to put them in but now CAN NOT FOR THE LIFE OF ME....work out how how to remove the members of the opt out group out of the dealership group!!!

 

That make sense?

 

SOMEONE PLEASE HELP!!!!!!

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: Am I stupid? Am I missing something?

It's pretty much one at a time.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 44
Country: USA

Re: Am I stupid? Am I missing something?

Are all the records in your DB either opt out or dealership?

Bronze Contributor
Posts: 1,394
Country: USA

Re: Am I stupid? Am I missing something?

How did you create the group?

 

Manually add them to the group

- or -

Dynamically based on certain data in the contact record?

 

If they were manually entered, then bring up the group and multi-select to remove them from the group.

 

If the group was prepared dynamically you should be able to modify the dynamic rules to remove the opt out indicator from the dealership group.

 

Hope that helps.

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
New Member
Posts: 19
Country: United_Kingdom

Re: Am I stupid? Am I missing something?

I created the group and ran an opt out report from the marketing tab and just added them.

 

It'd be nice to be able take manage the group so that i could take contacts out of one group but leave them in another without having to do it indivdually. Im sure i was able to do it somehow on an older version of ACT