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Alarms Crashing Act

New Member
Posts: 8
Country: USA

Alarms Crashing Act

I have the same issue as a couple others that posted before.  After upgrading or synchronizing, I have over 1700 alarms, mostly as re-occurring on the same contact, that appear to be trying to come up in the popup notification and it's crashing Act & Windows.  I've tried resetting the Windows date to before the alarm date and it DOES prevent the popup, but when I go to the activities tab on the contact, it hangs up again.  So, I can't delete the alarms nor the activities that cause the alarms becuase there seems to be more than Act can handle. 

 

David mentioned something about a utility to clear alarms.  Does anyone here have this utility (besides support)?  Or, is there another solution?

 

Thanks in advance...

 

Nathan

Moderator
Posts: 4,395
Country: USA

Re: Alarms Crashing Act

The alarm clearing utility is for internal use only.  You will need to contact an ACT! Certified Consultant, support, or database services.