06-06-2016 10:32 AM
Thanks so much, Gary.
While I've got your ear is there a new shortcut for adding a Note? I used to use F9 but key has been re-purposed in the current Act version.
06-07-2016 01:19 AM - edited 06-07-2016 01:19 AM
You should be able to insert a new note by hitting Ctrl+N.
You can customise the keyboard shortcuts in Tools > Customise > Menus and Toolbars > Keyboard:
06-21-2016 03:34 AM - edited 06-21-2016 05:01 AM
After some further investigation regarding Act losing focus after a lookup, it appears that adding the Social Updates tab into the layout that is experiencing the issue, can resolve the issue.
You can do this from Tools > Design Layouts > Contact > Edit > Tabs
Please can you try adding the Social Updates tab using these options, closing and reopening Act, and then testing by doing a lookup?
We've logged this behaviour as defect D-04649.