01-06-2010 11:25 AM
After I updated, as requested by Sage/Act, my templates in word don't display correctly. I can select both the templates that come with Act as well as the templates that I have created and neither of them will show up in MS Word. When I select them Word pops but nothing is in the display like there was no document open...
This is the version I am currently using "ACT! by Sage 2009 (11.0) Version 18.104.22.168, Hotfix 1".
01-13-2010 01:39 PM
What version of ACT! did you upgrade from?
What version of MS Word are you using?
Are you able to create a new template, and does that display when you merge it?
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.