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After Importing from Excel .CSV, no data is found in ACT

ktm
New Member
Posts: 2
Country: United States

After Importing from Excel .CSV, no data is found in ACT

We have three computers using ACT! by Sage 2007 (9.0) Version 9.0.1.162.  Only one of them allows us to import successfully.  On the other two, we go through the entire import procedure, but after it is over, none of the information imported can be found.  Therefore we must only use the one computer that successfully imports and then sync the info to the other machines.  What is wrong?

 

Thank you

Moderator
Posts: 4,395
Country: USA

Re: After Importing from Excel .CSV, no data is found in ACT

ktm,

 

Disable duplicate checking on the machines having the issue.

Tools -> Preferences -> General -> Duplicate Checking.

 

ktm
New Member
Posts: 2
Country: United States

Re: After Importing from Excel .CSV, no data is found in ACT

Duplicate checking is not enabled.