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Administrator access

New Member
Posts: 5
Country: United States

Administrator access

My ACT 2007 is not recognizing me as the administrator in windows even though I am. Went into control panel and checked. Can't merge databases, can't get updates. Any ideas??
Moderator
Posts: 4,395
Country: USA

Re: Administrator access

You will also need proper security level in the database.  Are you a manager or above in the database?
New Member
Posts: 5
Country: United States

Re: Administrator access

How would I check that?
Moderator
Posts: 4,395
Country: USA

Re: Administrator access

Tools -> Manage Users.

 

If its grayed out, then you don't have proper security level and you'll need to contact the database administrator.

New Member
Posts: 5
Country: United States

Re: Administrator access

OK,on the couple of databases that I have, it says I am the administrator. FYI, this is a single copy of ACT on single computer.