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Admin USER

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New Member
Posts: 10
Country: USA
Accepted Solution

Admin USER

I have 2 license for Act 11.0 and I would like to change an "Admin User" account to a new associate.  How do I "de-activiate" one of the users, without losing any of the information, and get my new associate "active".  Tried setting up through manage users and then logging into database under new associates login in but it gave me a license error.

 

Thanks


Accepted Solutions
Solution
Accepted by topic author TommyBiffX
‎09-25-2015 03:20 AM

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Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Admin USER

You can only have 2 Active users with 2 licenses

 

just to check - are you trying to make the current Admin user inactive and add a new user for Admin? So still 2 users.

 

log in as current Admin (1)

Make the other current user (2) an Admin temporarily.

Log in as that user (2).

Make the first Admin user (1) inactive

Add the new user (3) and make Admin (if already done, no need to do this)

Log in as new Admin (3)

If desired, make temp Admin user (2) back to Standard or other level as desired.

New Member
Posts: 10
Country: USA

Re: Admin USER

I may be missing this but where do I make the User inactive as I didnt see it?

 

Thanks

Solution
Accepted by topic author TommyBiffX
‎09-25-2015 03:20 AM
New Member
Posts: 10
Country: USA

Re: Admin USER

Thanks