10-12-2010 05:27 PM
I have been an ACT user since 1986, and never encounter this problem. I am using version 9.01, and use the Notes a lot. Today, the Regarding column, which contains the actual note, got pushed out and elongated all the way to the right....so far that I have no way to re-adjust the column. In the past I could "grab" the column with my cursor and just drag it to make it wider or slimmer, but there doesn't seem to be anything to grab. I don't know what I did, nor how to fix it....I've tried to add and remove other columns to try and make the adjustment, but that's not working. Any help would be greatly appreciated. Thank you in advance. Carl
10-26-2010 02:53 PM
Carl it may be that your preferences have become corrupted.
If you go to Start, run and type in actdiag there is an option to delete the local preferences and this should then solve your problem as it is one of these files which controls the column widths
10-26-2010 05:04 PM
There are some specific files for views stored in the preferences folder but felt it was better to give you the easy method of resetting.