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Adding more licenses to database (ACT 8)

New Member
Posts: 2
Country: UK

Adding more licenses to database (ACT 8)

We have 6 licenses and we have all been using the database for years without a problem.

Today we moved the database to a new computer whcih is acting as a server (we used export and restore).

I had to install ACT on the server in order to restore the database so I installed a trial version thinking that would be enough.

 

The database restored fine and I went to logon from the various users so I could reset the startup preferences. 

I could only logon with one user as it said that the database only had 1 license! (All the users are listed as "active pending logon")

I then went to register the trial version on the server and I used a 2 user license  - that worked so the database has now has 3 licenses.

 

How do I get the other 3 licenses on there?

 

I tried deleting the serial number and re-registering then logging straight onto the new database location (still says there are not enough licenses).  I searched here before posting and this seems to have worked for others but not me.

 

Any ideas?

 

Thanks,

Kath

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Adding more licenses to database (ACT 8)