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Adding Smart Task steps after running Smart Task.

Copper Contributor
Posts: 198
Country: Canada

Adding Smart Task steps after running Smart Task.

[ Edited ]

I have tried to add a step to a Smart Task that is running (Auto Run) on the assumption that it would add it to the future tasks yet to be completed for a contact. Alas, it doesn't include it.

 

Is this at all possible? My knowledge of the engine that drives Smart Tasks is limited, but I assumed that Smart Tasks would simply pick up the next step regardless of when it was added to the Smart Task Template provided it was added prior to the completion of the previous step?