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Adding Contact to group locks up

Tuned Listener
Posts: 30
Country: United States

Adding Contact to group locks up

From the contact Detail Screen, when I try to add a contact by clicking on the Groups/Companies tab it locks up.

 

Thanks Dan

Bronze Contributor
Posts: 955
Country: Australia

Re: Adding Contact to group locks up

Before going much further you need to be sure this is database related or system related. Open the demo database and test the same function, does it work or does it lock up. If it locks up then it is probably video driver related and not program related.

 

If in the demo database it does not lock up then you might try running a check and repair from the tools menu

 

Failing this go to start run and type in actdiag

Go to the database list and select your database and run the additional repair utilities in there

Close restart your system and test again.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Tuned Listener
Posts: 30
Country: United States

Re: Adding Contact to group locks up

Thanks Paul, the strange thing is it does not always happen. I just tried and it works fine now. It will continue working until the next time I start the computer up and it may or may not work?

 

Dan