01-14-2011 12:50 PM
I'm trying to add a field to the basic contact layout and the list of fields available from the "toolbox" is incomplete. In particular, I'd like to add "alternate phone number" but it isn't giving me that option. Any ideas?
01-14-2011 02:41 PM
Hello Karen and welcome to the forum.
From your question, it looks like you are trying to add the field "Alternate Phone Number" which is an existing field, but you can't find it as available to add. That is because it is already in use in another view or in a tab. It will need to be deleted from the layout that it is in and moved to the layout you desire (which doesn't delete the field only the view of it).
Hope this helps.