Community
Showing results for 
Search instead for 
Do you mean 
Reply

Adding Contact Field

New Member
Posts: 1
Country: USA

Adding Contact Field

I'm trying to add a field to the basic contact layout and the list of fields available from the "toolbox" is incomplete. In particular, I'd like to add "alternate phone number" but it isn't giving me that option.  Any ideas?

 

Thanks!

- Karen

Bronze Contributor
Posts: 1,393
Country: USA

Re: Adding Contact Field

Hello Karen and welcome to the forum.

 

From your question, it looks like you are trying to add the field "Alternate Phone Number" which is an existing field, but you can't find it as available to add.  That is because it is already in use in another view or in a tab.  It will need to be deleted from the layout that it is in and moved to the layout you desire (which doesn't delete the field only the view of it).

 

Hope this helps.

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013