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Actv16 Pro -which .net framework is needed and where do I get it? Windows 8.1 os

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Nickel Elite Contributor
Posts: 934
Country: USA
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Actv16 Pro -which .net framework is needed and where do I get it? Windows 8.1 os

[ Edited ]

Actv16 Pro -which .net framework is needed and where do I get it? - Thanks- Bill  Smiley Happy

I think the os is Windows 8.1 ...

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html

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Accepted by topic author FILLSTAFF
‎03-16-2016 07:58 AM
Nickel Super Contributor
Posts: 341
Country: USA

Re: Actv16 Pro -which .net framework is needed and where do I get it? Windows 8.1 os

When prepared to install, the following Act! dialog box appears if you do not have Microsoft .NET Framework 4.0 installed. This is required to install Act!, so you will need to click Yes to install .NET Framework 4.0 at this time.

 

Also note this article...

http://kb.act.com/app/answers/detail/a_id/31658

 

 

 

Remember frequently back up your database in a folder created for this task - and keep in a safe place the administrator password.

 

Best regards and good luck...

Juan Carlos Otero
juancarlostero@icloud.com

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Solution
Accepted by topic author FILLSTAFF
‎03-16-2016 07:58 AM
Nickel Super Contributor
Posts: 341
Country: USA

Re: Actv16 Pro -which .net framework is needed and where do I get it? Windows 8.1 os

When prepared to install, the following Act! dialog box appears if you do not have Microsoft .NET Framework 4.0 installed. This is required to install Act!, so you will need to click Yes to install .NET Framework 4.0 at this time.

 

Also note this article...

http://kb.act.com/app/answers/detail/a_id/31658

 

 

 

Remember frequently back up your database in a folder created for this task - and keep in a safe place the administrator password.

 

Best regards and good luck...

Juan Carlos Otero
juancarlostero@icloud.com
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Actv16 Pro -which .net framework is needed and where do I get it? Windows 8.1 os

Hi Bill,

As Juan Carlos suggests, Act should install the required .NET framework on installation.

We recently release v16 SP3 Hot Fix 1. This resolves an issue with the documents tab when .NET 4.6 is installed. Make sure you're up to date with Service Packs and Hot Fixes. http://www.act.com/resources/downloads/act-pro-v16
Nickel Elite Contributor
Posts: 934
Country: USA

Re: Actv16 Pro -which .net framework is needed and where do I get it? Windows 8.1 os

Thank you both for your suggestions. Here is what I think happened? for starters, when I looked in his pc control panel / programs features, I did not see any sign of any version of .net framework. I think it may have been only recently that he installed his visual C++ stuff. My guess is also that he failed to install those items initially?  I researched  it on the knowledge base and provided user with suggestion that he download and install it. No offense of course, but the user has poor pc skills and does not like the idea of having to maintain his own pc. His actv16 pro is probably also in need of the recent servicepak/hot fix for his version? 

This user was having probs with ACT hanging when he trys to use the Relationship Tab features. He did have a previous version of act on win 7 os before this.

That is about all I plan to do for that user until he gets his os / .net stuff up to date. Thanks again for the suggestions. - Bill Smiley Happy

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html