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Activity and To Do alarms - not working

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Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Activity and To Do alarms - not working

I believe ACT4Advisors is an add-on. What is the core version of ACT! you are using (from Help>About ACT!)? Also, what operating system does your computer use?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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New Member
Posts: 13
Country: USA

Re: Activity and To Do alarms - not working

ACT! by Sage 2010 Version 12.1.181.0, Hot Fix 1

 

Windows 7 Ultimate

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Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Activity and To Do alarms - not working

[ Edited ]

I'm not aware of direct correlation between the layout and the alarms, but sometimes a damaged ACT! preferences file can cause strange things to happen with the program. You can try rebuilding the preferences file per the instructions in KB Article 14770. Use the steps for manually rebuilding the file found in the bottom half of the article. Another possibility is to disable User Account Control in Windows 7. Instructions for this are in KB Article 25665.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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New Member
Posts: 13
Country: USA

Re: Activity and To Do alarms - not working

For 2-3 weeks in September ACT! healed itself and I had my alarms back, etc.  Now they are gone again.  I can see them if I modify layout, click save yes or no (doesn't matter), then the alarms start popping up. 

 

 

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New Member
Posts: 13
Country: USA

Re: Activity and To Do alarms - not working

The issue of not being notified for activities started again a week ago.  I did nothing different than I do every day.  Is there a fix for this issue of no alerts?  Thank you