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Activity Type that I can't find / Can't clear

New Member
Posts: 5
Country: USA

Activity Type that I can't find / Can't clear

Hi everyone - 

 

I have been running Act! for close to 10 years but I am stumped on this one.

 

Where you have the handshake icon for a meeting or the finger with a string for "to do", I have now been getting what looks like an e-mail envelope with a golden clock in the bottom right corner.

 

What is this, where did it come from, and how do I make it stop appearing?  I am running Act! Pro 2012.

 

Thanks in advance!!!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Activity Type that I can't find / Can't clear

Hello MassFlow,

Welcome to the Sage ACT! Online Community!

 

I don't see an icon that perfectly fits your description, but the 2 icons that come to mind are: 'Appointment' and 'Custom'. 

 

Appointment is primarily used to match the 'type' used in Outlook (synching calendars), but can be selected from the Type drop-down in a new Sage ACT! activity. 

 

Another icon possibility would be if you created a custom activity type (Schedule > Manage > Activity Types).

 

Can you open the activity?  It will then show the 'type'...

If the icons above are not the icon you are referring to, can you attach a screen print of the icon?

 

 

Greg Martin
Sage
New Member
Posts: 5
Country: USA

Re: Activity Type that I can't find / Can't clear

IMG-20120223-00013.jpg

New Member
Posts: 5
Country: USA

Re: Activity Type that I can't find / Can't clear

Sorry the picture is so big - hope this helps.

 

Thanks!!!!

New Member
Posts: 5
Country: USA

Re: Activity Type that I can't find / Can't clear

A little more info:

 

When I double click the icon, it shows up a s a"to do".

 

However, when I click on task list, it does not show up.  

 

This is the problem - I am not getting things done or a reminder to do them.

 

Thanks!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Activity Type that I can't find / Can't clear

I've found that this icon can come from activities created within Google. You can have them show on the Task List by:
- click on Options (Task List view > just above tasks and far right of filters)
- click to enable "Show Tasks from Other Applications"
Greg Martin
Sage
New Member
Posts: 5
Country: USA

Re: Activity Type that I can't find / Can't clear

Hi Greg - I have no idea how I did that or how it got in but you solved my problem.  I can't thank you enough - there were 3 projects I needed to work on that I had totally lost track of.

 

Thanks again!!!!