12-04-2011 09:56 PM
Looking to create an activity series that will cover the next 5 years.
This involves sending out a letter each year and then following up with a phone call 4 days later.
The letters are no problem as I can set 12, 24, 36, 48 & 60 months (would be a good idea to put in a year option)
The problem comes when I go to schedule the follow up calls 4 days after the letters go out. First 2 years are not an issue, schedule call for day 369 & 734 but get to year 3 and there is a restiction of maximum number of days of 999 so 3 years + 4 day is 1099 days but Act won't allow it.
Is there a work around?
12-06-2011 04:03 PM
12-06-2011 05:35 PM
Thanks for the reply, ended up putting the yearly event in as 1 year, 2 years etc & then scheduled the follow up in weeks, i.e. 52 weeks, 104 weeks etc. Just means the follow up call is 7 days after the letter and not 4.