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Activity Follow Up Start Date Field - Not Accepting K/B Entered Date First Time

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Bronze Contributor
Posts: 1,407
Country: USA
Accepted Solution

Activity Follow Up Start Date Field - Not Accepting K/B Entered Date First Time

When I clear an activity that will also have a follow up, I enter the cursor in the Start Date of the follow up being scheduled.  It is highlighted and I then enter a date from the keyboard.  The date shows correctly as entered such as 4/15/13.  When I tab out of the field, it diverts back to today's date. 

 

If I go back and enter the date again in exactly the same format and tab out, the date field is updated. 

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit

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Solution
Accepted by topic author jnpurdy
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Activity Follow Up Start Date Field - Not Accepting K/B Entered Date First Time

John,
This is a known issue and has been reported to Development, for activities with a Start Time of 'timeless'. Are you experiencing this issue for other types?

A work-around at this time is to use the drop-down calendar to choose a different date.
Greg Martin
Sage

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Solution
Accepted by topic author jnpurdy
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Activity Follow Up Start Date Field - Not Accepting K/B Entered Date First Time

John,
This is a known issue and has been reported to Development, for activities with a Start Time of 'timeless'. Are you experiencing this issue for other types?

A work-around at this time is to use the drop-down calendar to choose a different date.
Greg Martin
Sage