Activation of old versions of ACT

[tiotaco]

Can't activate ACT Pro 13 on new computer. Is there a way around this? It must be something internal to program.

[Roy_Laudenslager]

That version can't be activated anymore. You need to upgrade to the latest version.

[tiotaco]

I'll have to give up ACT; the new versions are ponderous and overkill, and expensive for my use. I don't understand how a company can take away my rights to use of my property.

[Roy_Laudenslager]

Read the license agreement. You don't own the program.

[ch1p]

You may have missed the information about the ACT licence changes at the start of the year.

Swiftpage had an agreement with Protexis that registered and enabled the ACT licence. The software for this is included in the ACT installation files.

Protexis stopped enabling ACT software at the beginning of this year so any new installations cannot be registered for older versions of ACT. #

Swiftpage have brought out an alternative licencing system and a patch that will update any ACT program from V 18 and newer.

This does bring into question why Swiftpage have not patched earlier versions as it renders perpetual licences obsolete before ACT V18

Does not help you much but thought I would at least explain what has happened and why.

[tiotaco]

Thanks, does anyone else think this is outrageous?

[tiotaco]

I understand, but I do have a license, and I presumed it was not terminable at will.

[asharp77]

I totally agree. Just ran into this today and I am mad as heck!

[kquigley]

Since 2005 Act! has relied on a 3rd party licensing service that closed down last March. This was announced long in advance and steep discounts on upgrade software were offered for the many months leading up to the deadline. Swiftpage offered replacement licensing back to v18, but versions beyond that fell outside their support policy.

I understand everyone's desire to use a software program forever, but external forces like Windows, Office, & Browser updates, security vulnerabilities, and bitness frequently render a program obsolete and impractical to operate. This licensing situation is no different, and plenty of options were made avail;able to those effected by it.

At this point you can upgrade during the 33% off sale on Pro through the end of the year, or start using another product, but this will always be the problem with perpetual software that becomes unsupported over time.

[tiotaco]

Mr. Quigley's  argument would be fine except my Act Pro 13 was working fine on windows 10, and I would not upgraded but I was forced to do so because I couldn't activate ACT on my new computer