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Act11/W7/Off2010 - Mail Merge - No Merge Fields

New Member
Posts: 2
Country: USA

Act11/W7/Off2010 - Mail Merge - No Merge Fields

[ Edited ]

Hi,

 

Used Mail Merge a million times in my Act11/XP/Off2K3 environment.  Moved to Act11/W7/Off2010 (on a Mac via Fusion) and restored my old DB.  No problems with DB.

 

Opened existing email template.  Opened OK but no Mail Merge Fields dialog.  All the Mailing/Write & Insert Fields are grayed out.

 

How do I get the mail merge fields to open up so I can create a template?

 

Thanks.

 

PS - tested old template and it worked fine.  Just having trouble with adding new Merge Fields to a Template.

Copper Elite Contributor
Posts: 219
Country: Canada

Re: Act11/W7/Off2010 - Mail Merge - No Merge Fields

I don't think integration with Office 2010 is available with that older version of Act.

Mark Rogers
Act! v16 HF5, Office 365 SBP
New Member
Posts: 2
Country: USA

Re: Act11/W7/Off2010 - Mail Merge - No Merge Fields

[ Edited ]

Thanks for the reply.

 

Actually - the overall integration seems to be working fine.  I did a couple of mail merges on older templates that worked correctly. 

 

I am also able to click on email addresses and have it bring up a New Message in Outlook.  I also tested creating a Lookup, Tag All then Write -> New Message.  All recipients showed up in the To: box of a New Message.

 

Martin