03-03-2015 06:21 AM
Right after I upgraded from 16 to 17 I lost the ability to save in PDF format through Microsoft Word.
After opening a template from Act I compose a quote, etc. and save it in WORD format and then save it in PDF format for sending.
This has not ever been an issue but now in 17, it will not open WORD to my default save location and will only allow the document to be saved in four formats and not PDF.
Anyone else having an issue with this?
When I click on say C://Documents/Customers as this is the location I save docs in, with the window opens, it opens to something completly different C://USERS/Me/Documents/ACT/ACT Data/Documents and the only four types of files I can save as are .DOC, .RTF, .HTM, or .TXT
Please help as I know have to take two extra steps for every doc to save in PDF which is time consuming when dealing with hundreds of documents.
03-03-2015 06:57 AM
Did you upgrade to Windows 7 at the same time? Are you running Office 2007?
03-03-2015 09:55 AM
03-03-2015 11:10 AM
Just to clarify, nothing else changed on my computer except for updated ACT! to Version 17.
The exact version installed is Act! Pro Version 184.108.40.206, Hot Fix 1.
I am running Windows 8.1 with latest updates and Microsoft Office 2013.
Again, no issues until after the ACT Install.
To further clarify, when I open Word outside of ACT the ability to save in PDF format is available along with 20+ other formats.
When a template is opened with ACT and loads in WORD, only four save formats are available.
The print to PDF works but is a work around and not a solution.