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Act v21 OEmail recording issues

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Posts: 41
Country: United_Kingdom

Act v21 OEmail recording issues

Hi I am using Act Pro v21.0.295.0 update 9 and Outlook 2013. The issue is I always manually attached emails as I dont want History to auto record. I go throuogh the motions of doing the maunual attached and when I refresh I can see that the date of the email attachment but non of the content or the usual paper clip next to it wherer I have opened previously attached emails. Can any body point me in the right direction please