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Act v16 Outlook 2013 No email history

Copper Contributor
Posts: 7
Country: USA

Act v16 Outlook 2013 No email history

[ Edited ]

Is it true Office 365 and Act V16 are not compatible?

 

See:

 

http://kb.swiftpage.com/app/answers/detail/a_id/33125

 

 

Windows 8 Pro

Outlook 2013   Office 365

Act V16 Pro  16.0.291.0  Hot Fix 5

 

Act program is on "C" SSD Drive

 

Database is on      "D" drive

 

Cannot get email history to work

 

I have tried:

 

KB-22776.bat

 

Mapi31.dll

 

After both no option for ACT database with Outlook

 

Tried also

 

Regedit   Change QueueRetryInterval    Decimal to 10000

 

 

We justed moved everything from Windows XP Act 6.0 Flawless except for email

 

Steve Zap

 

Copper Elite Contributor
Posts: 231
Country: Germany

Re: Act v16 Outlook 2013 No email history

[ Edited ]

Hi Steve,

 

yes it is true.. you may want to look at a addon provided by companys like DesignR1 or you should consider to upgrade ACT.

 

 Regards

 

Ingo Lange

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
Copper Contributor
Posts: 7
Country: USA

Re: Act v16 Outlook 2013 No email history

Thanks, I will look at DesignR1, you also said an Act upgrade?