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Act! v10 with Word 2003. No intergration between them??

New Member
Posts: 4
Country: Australia

Act! v10 with Word 2003. No intergration between them??

Hi all,

 

I have a big problem.  I cannot add fields in word due to the fact that there is no mail merge feature from ACT.

 

I have Outlook 2003 and that is working fine, its just Word that there is no eviedence of ACT.

 

I have looked in the plug in menu in word, tried a fresh format of the PC and re installed XP SP3, OFFICE 03 and ACT only and still have no mail merge field from ACT.

 

 

This is very frustrating as I can see the potential in this featrure.

 

I really need to make new Templates asap.

 

Please help.

 

 

 

Copper Super Contributor
Posts: 74
Country: Canada

Re: Act! v10 with Word 2003. No intergration between them??

I had the same thing - Act integration with Outlook worked fine - but no fields box showed in Word.

 

I suspect my problem was McAffee antivirus, which is forced "always on" by my employer.  I finally did a complete uninstall (manual) of ACT and Office - then re-installed Office, then ACT - it now works as promised.