08-29-2015 08:55 AM
ACT Pro 2012 Version 188.8.131.52
Outlook - Office Home & Business 2010 Version 14.0.7153.5000 32 bit
I've selected Appointment, Call, Meeting, and To-do in the Activity Type to synchronize box. Also selected "14 days ago" and "1 year in future". At this time I am not synching contacts, although I may choose to add that option at a later time.
After performing sync, only the meetings transfer over to Outlook calendar. No calls or to-dos. Meetings have times assigned, calls and to-dos are timeless.
Why won't calls & to-dos sync to Outlook?
08-31-2015 12:26 PM
Thank you for submitting your post. The experience you are having with Outlook integration and Act! may be resolved by checking out our Knowledgebase at http://kb.act.com .
Below is a link for a Knowledgebase Article that may assist you with this issue:
If this does not fix the issue, please contact an Act! Certified Consultant to troubleshoot your issue with Outlook and Act!. You can contact them at 1-866-578-7875 or the website http://www.act.com/partners.