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Act rollover calls

New Member
Posts: 30
Country: USA

Act rollover calls

[ Edited ]

Using Act 2009  V11

Last used Friday the 21st no problem.  Opened it yesterday on the 15th  and it seems like every callback for over 900 records came up to call on that date. It rolled over again to today's date. What happened? I have never seen this before in all the years I have been using Act. Is there a fix for this?  Also another strange issue is that all the records showing for today have a most recent date of 2017!  I am at a loss as to how to fix this. My backujp DB every day overwrites the previous day.