06-07-2013 01:13 AM
Have been using Act! for a couple of decades without any major problems. Currently using Act! 2009 on a Windows 7x64 system and now experiencing my first major problem. Both Act! and my private database open and look normal. However, Act’s “Lookup” function no longer works and when used, gives an error message: System.IO.IsolatedStorage.IsolatedStorageException: Unable to open the store (Exception from HRESULLT: 0x80131460). The error message is 11-lines long.
This developed after a recent Microsoft Windows 7 upgrade and I doubt if this is the cause. There have been no other software additions or changes to my system.
How do I resolve this problem?
- HP HDX 18x Notebook, Intel 2 Core 2.53GHz processor, 4GB DD2 RAM
- Windows 7 Ultimate x64bit
- Act! 2009 (Version 126.96.36.1997) with several private databases.
- Microsoft Office 2007
- Microsoft SQL Server 2005 Express Edition, SP4 (Services.msc shows SQL Server (ACT7) started and automatic)
- Microsoft.NET Framework 4
Have spent many hours trying to isolate the problem and correct it. Any help will be greatly appreciated. Thanks!
11-11-2013 10:18 AM
Okay, so when you say the lookup function doesn't work, I want to get some specifics:
Are you using the lookup in the left sidebar?
What happens if you click on lookup>other fields?
Do advanced queries work?
Does it find nothing, or does the page not refresh?
Does it tell you no results were found?
11-12-2013 02:21 AM
Here are the answers to your questions :
System.IO.IsolatedStorage.IsolatedStorageException: Unable to open the store. (Exception from HRESULT: 0x80131460)
at System.IO.IsolatedStorage.IsolatedStorageFile.nOpen(String infoFile, String syncName)
at System.IO.IsolatedStorage.IsolatedStorageFileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, IsolatedStorageFile isf)
at System.IO.IsolatedStorage.IsolatedStorageFileStream..ctor(String path, FileMode mode, IsolatedStorageFile isf)
at Act.Shared.Windows.Forms.HistoryComboBox.SelectionHistoryStorage.GetFileStream(IsolatedStorageFile isolatedStorageFile, FileMode fileMode)
at Act.Shared.Windows.Forms.HistoryComboBox.SelectionHistoryStorage.Save(ArrayList saveItems)
at Act.Shared.Windows.Forms.HistoryComboBox.SelectionHistory.Add(Object item)
at Act.UI.Lookups.LookupByEntityDialog.GetComboValue(HistoryComboBox comboBox)
at Act.UI.Lookups.LookupByEntityDialog.okButton_Click(Object sender, EventArgs e)
05-15-2015 10:19 AM - edited 05-15-2015 10:24 AM
The solution to this is the following:
1. Create directory under C:\users\username\appdata\local\ called 'IsolatedStorage'. Ensure user logged in has full control to it.
2. If it's already there, remove the subfolder with random characters and relaunch Act.
This also seems to apply to ACT on Terminal Servers as well.