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Act pro V 16.2.14.0, Word, Outlook 2013 Mail Merge Crash

New Member
Posts: 7
Country: USA

Act pro V 16.2.14.0, Word, Outlook 2013 Mail Merge Crash

So I've worked with Act for 15 years and we all know that this program is not stable however I can usally get it to work if i spend a month or two messing with it however I can't figure out how to get the mail merge to work. Any one have any ideas? I've tried talking to act but they just send me to some useless pages.. I've tried the following:

Unistall act and reinstall = didn't work

Turned off Act Addin in outlook= Didn't work

Changed Reg. to load behavior 9 from 3 = Didn't work

Run Actdiag = Nothing

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Act pro V 16.2.14.0, Word, Outlook 2013 Mail Merge Crash

Try unregistering and reregistering redemption.dll.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 7
Country: USA

Re: Act pro V 16.2.14.0, Word, Outlook 2013 Mail Merge Crash

Tried but now I cant mail merge at all. It crashs act
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Act pro V 16.2.14.0, Word, Outlook 2013 Mail Merge Crash

Are you sure you got it properly reregistered?

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!