01-28-2014 11:34 AM
Using Act 2013. When we use the email hyperlink to send an email message (using Outlook 2010) a character is randomly added to the email address causing the email to bounce and the address be no good. We have 9 users and this has happened to two of them. It is a random thing that doesnt happen all the time.
01-28-2014 12:06 PM
Are you synchronizing Act contacts with something else like Gmail or Outlook?
01-30-2014 04:00 PM
Is it always the same character that it adds?
does it affect the same email addresses?
are you using any add-ons for Act?
are you certain this character is not present in the email address field in act!?