11-10-2009 11:02 AM
Welcome to the ACT! Online Community. You will need to make sure the fields for the home address are mapped to the phone fields. Go to Tools/Handheld Setup, then select Setup Data Mapping on the left side and map the home address fields to the appropriate phone fields.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.