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Act is minimized and cannot be viewed

New Member
Posts: 1
Country: Canada

Act is minimized and cannot be viewed

I am using Act! Pro 2012. I can open the software, but the Act! window disappears as soon as the database is opened. I have tried opening the demo database, removing and reinstalling Act!Pro 2012 and rebooting the computer. I am using Windows 7 64 bit. All other applications work normally on the computer.

 

I welcome any suggestions to fix this problem.

 

Paul

Copper Elite Contributor
Posts: 232
Country: Germany

Re: Act is minimized and cannot be viewed

hi Paul,

 

this can be fixed by reseting the preferences in act via ACT-Diag

 

if you do not know where to find ACTDiag or how to use it, you may want to look at this KB Entry

 

https://kayako.crmaddon.com/index.php?/Knowledgebase/Article/View/208/0/act-window-is-disappearing-a...

 

regards

 

Ingo Lange

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040