11-17-2009 05:17 PM
The standard label in Act for Real Estate for Avery 5160 is not aligned correctly so I used the instructions and created a customized label template. However, when I try to create my labels from it, nothing happens. I have tried it two ways:
1. File, Print, Label, Print, Current Lookup, Preview, Ok. Nothing happens. (I've also tried choosing PDF instead of Preview and while I go through all of the motions to save the file to my desktop, no file exists. I've even gone to "recent documents," the document shows up but when I click on it, Windows cannot find the shortcut.)
2. Reports, Real Estate, Other Real Estate, Changed the file type to Act Labels (.lbl), clicked on the customized template, clicked Open, tried both All Contacts and Current Lookup, chose Preview (nothing happens), chose PDF save to desktop. No file is saved.
I'm at my wits end. I've tried exporting the names and addresses to an Excel file so I could simply create labels in Word, but even the process of exporting is labor intensive. So far, I am far from happy with Act for Real Estate.
11-19-2009 07:07 AM
Have you tried any of the other standard label templates? The issue may be with the 5160 label. Also have tried printing to other output methods rather than .PDF?
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
11-23-2009 01:29 PM
What version of the ACT! program are you using? I just tested the 5160 on ACT! 2010 and it's working OK. What problems are you having?
By the way, trying with a different label was a valid troubleshooting suggestion. Good troubleshooting always involves narrowing the problem to exactly where it's happening.
11-23-2009 02:55 PM
11-23-2009 03:33 PM