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Act! failed to save the current company

New Member
Posts: 2
Country: United_Kingdom

Act! failed to save the current company

Every time I try to click into a detailed view of a contact the message pops up Act! failed to save the current company. Would you like to reload the company?

 

This then freezes the page and whichever option I pick (yes or no) the page is stuck where it is and I cannot close the database or carry on to another secttion.

 

Any ideas why this is happening and how to stop it?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act! failed to save the current company

Hello Shelley,

Welcome to the ACT! Online Community!

 

If you haven't already, try running the Tools > Database Maintenance > Check and Repair option.  Be sure to create a backup (File > Backup > Database) of the database before running this (best to be prepared) option.

 

If that does not resolve the issue, can you provide some additional information:

- What version of ACT! are you running?

- What is your computer's operating system?

- Detail steps that cause the erorr - going from Company screen to Contact Detail, or going from Contact List to Detail, etc.

Greg Martin
Sage