04-26-2011 06:00 AM
Every time I try to click into a detailed view of a contact the message pops up Act! failed to save the current company. Would you like to reload the company?
This then freezes the page and whichever option I pick (yes or no) the page is stuck where it is and I cannot close the database or carry on to another secttion.
Any ideas why this is happening and how to stop it?
04-26-2011 06:41 AM
Welcome to the ACT! Online Community!
If you haven't already, try running the Tools > Database Maintenance > Check and Repair option. Be sure to create a backup (File > Backup > Database) of the database before running this (best to be prepared) option.
If that does not resolve the issue, can you provide some additional information:
- What version of ACT! are you running?
- What is your computer's operating system?
- Detail steps that cause the erorr - going from Company screen to Contact Detail, or going from Contact List to Detail, etc.