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Act calendar wiped out by sync

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Copper Contributor
ecbuck1
Posts: 71
Country: USA

Act calendar wiped out by sync

‎07-09-2018 02:38 PM

OK, now I have really done it.  Syncing Act 19 to O365 on Windows 10 -  All latest versions.  The sync, which is supposed to be ACT dominate pulls all calendar data out of ACT and puts it into an Outlook folder called "Calendar - Personal Folders"  I also have a second Outlook calendar call "Home Personal Folders" which is blank.  

 

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JonTaylor
Posts: 1,379
Country: United_Kingdom

Re: Act calendar wiped out by sync

‎07-10-2018 03:39 AM

And the activities have disappeared from your Act calendar?
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ecbuck1
Posts: 71
Country: USA

Re: Act calendar wiped out by sync

‎07-10-2018 07:02 AM

It looks like "to dos" under contact names stayed but all activities scheduled under my name disappeared from act - but show on Outlook.

 

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JonTaylor
Posts: 1,379
Country: United_Kingdom

Re: Act calendar wiped out by sync

‎07-11-2018 01:43 AM

Just a quick check - have you made sure that the filters on the calendar view are set to show those activities?

Check the type/priority/show user filters. Are you able to see them in the history list?

What happens if you go to a contact that had an activity scheduled and look in the activities tab?
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