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Act by sage 2007 version 9.0.1.162 & companion link version 3.0 ( build 3082 )

New Member
Posts: 1
Country: United States

Act by sage 2007 version 9.0.1.162 & companion link version 3.0 ( build 3082 )

I am syncing with a blackberry storm & have doubled my database contacts (20,000+) contacts.There are at least 50% of these contacts that are duplicates. I'm wondering if the syncing is creating duplicates & how can I get rid of the duplicates & not get any more of them.

Steve parker

Copper Contributor
Posts: 78
Country: United States

Re: Act by sage 2007 version 9.0.1.162 & companion link version 3.0 ( build 3082 )

Give tech support a call at 503-243-5200 to fix this. 

 

Duplications are often the result of the source/destination in a sync equation having seemingly unique data on both sides.  If the data passes the dupe checker, both sets of data (source and destination) will show up in each side.