03-15-2010 12:20 PM
I am syncing with a blackberry storm & have doubled my database contacts (20,000+) contacts.There are at least 50% of these contacts that are duplicates. I'm wondering if the syncing is creating duplicates & how can I get rid of the duplicates & not get any more of them.
03-15-2010 02:58 PM
Give tech support a call at 503-243-5200 to fix this.
Duplications are often the result of the source/destination in a sync equation having seemingly unique data on both sides. If the data passes the dupe checker, both sets of data (source and destination) will show up in each side.