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Act! and Outlook running slow

New Member
Posts: 2
Country: United States

Act! and Outlook running slow

We have just installed Act! and since the install, both Act! and Outlook take approximately 1.5 minutes to start up.  We are getting registry errors when starting Outlook and Outlook in general is running too slow to be tolerated.  Is there something we missed in the setup?

 

Dana

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act! and Outlook running slow

Hello Dana,

What version/build of ACT! are you using (from Help/About ACT!)?

What version of Outlook?

 

In Outlook you can try running "Detect & Repair" (Oulook 2002-2003) or "Office Diagnotics (Outlook 2007) from the Help menu.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 2
Country: United States

Re: Act! and Outlook running slow

 

We are running the trial version of Act! 10.0 and Outlook 2003.  We just tried to unstall and reinstall and it didn't seem to make any difference.  When Act! was uninstalled, Outlook returned to it's original speed.  After the reinstall, it went back to 70 seconds to bring up an email or to reply.  We also tried the 'detect and repair' and it doesn't seem to make any difference.

 

Any other ideas?

 

Dana